Terms & Conditions

Terms and Conditions

Effective Date: 1 May, 2025

Company: Travel Zilacan

Website: travelzilacan.com

Welcome to travelzilacan.com

By using our website, services, or making a booking, you agree to be bound by these Terms and Conditions. These terms, along with your booking confirmation, form a legal agreement between you and Travel Zilacan.

Definitions

• "We", "Us", "Our": Refers to travelzilacan.com, the service provider.
• "You", "User": Any individual accessing or using our services.
• "Travel Provider": Third-party service providers such as airlines, hotels, and car rental companies.
• "Services": Travel-related services offered through our platform.

1. Services We Offer

travelzilacan.com provides a range of travel-related services, including but not limited to:

• Flight bookings with competitive pricing
• Hotel reservations from budget to luxury
• Car rentals and ground transportation
• Custom holiday packages
• Group tours and local experiences
• Travel insurance for added protection
• Real-time alerts and trip updates
• Booking modifications and support
• 24/7 customer service

2. User Responsibilities

Eligibility

• You must be at least 18 years old or of legal age in your jurisdiction.
• You must have the authority to enter into legal agreements.

Information Accuracy

You are responsible for ensuring all information provided during bookings or registration is accurate and complete.

Account Security

You are solely responsible for maintaining the confidentiality of your account login details and for all activities under your account.

3. Bookings and Payments

All bookings are subject to availability. A booking is considered confirmed only after:

• Payment has been successfully processed
• You receive a confirmation email with your booking details

Prices are displayed in USD by default, unless stated otherwise.

4. Cancellations and Modifications

To change or cancel a booking, please contact us via travelzilacan.com.

Third-Party Policies

Each travel provider has its own cancellation and change policies. These will apply in addition to our own terms.

Service Fees

Changes or cancellations may incur administrative fees from Travel Zilacan and the provider.

Refunds

Refunds are processed according to the provider’s policy and timelines.

Extraordinary Circumstances

In the event of force majeure (e.g. pandemics, natural disasters), waivers or special conditions may apply at the provider’s discretion.

5. Travel Requirements

You are responsible for securing all necessary travel documents (passports, visas, vaccinations) before travel.

6. Limitation of Liability

travelzilacan.com acts solely as an intermediary. We are not liable for any direct or indirect loss, damages, or inconvenience caused by third-party service providers.

7. Privacy and Data Use

Your personal data is processed in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described therein.

8. Intellectual Property

All content on travelzilacan.com including text, images, code, and branding, is owned or licensed by us and is protected under copyright law. Unauthorized use is prohibited.

9. Updates to These Terms

We reserve the right to modify these Terms at any time. Continued use of our services after updates means you accept the revised terms.

10. Governing Law

These Terms shall be governed by the laws of [Insert Country/State]. Any disputes shall be subject to the exclusive jurisdiction of its courts.

11. User Conduct

• Provide accurate, honest, and up-to-date information
• Comply with all applicable laws
• Respect intellectual property and platform security

12. Contact Information

If you have any questions or need assistance, please reach out to us:

Email: info@travelzilacan.com

Phone: +1 800-655-3033

Address: 9 Lisa Street, Brampton, Ontario Canada L6T 4E7